Automatic bans: unban a player

The anti-bot engine automatically bans suspicious addresses for 10 minutes: bots, browsers hitting the game port, too many HTTP requests… These bans expire on their own.

Go to Anti-DDoS → Management → Automatic bans:

1. Check an IP: paste a player’s address and click Check to see whether it is banned

Below the field, the portal shows the number of active bans across the FIVEMSHIELD network and those involving your IP. The table lists addresses banned on your IP: source, reason, number of violations, ban end. Filter… searches it.

A player can’t connect anymore

1. Ask for their IP address (for example from a site like whatismyip.com)
2. Paste it in the field and click Check
3. If it is banned, lift the ban from the table. If not, the issue is elsewhere: see troubleshooting

Tip

A player often banned by mistake (shared connection, VPN…)? An automatic ban only lasts 10 minutes: ask them to wait then restart FiveM, without opening a browser or tool on the server address.