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My server is under attack: what to do?

The Anti-DDoS protection blocks attacks automatically, without you doing anything. Here is what to check and which settings to tighten depending on the situation.

  1. Open Anti-DDoS → Monitoring and select your server’s IP
  2. Look at the latest attack card: Mitigated status = it is blocked
  3. Look at Mbps clean: if it stays stable, your players are not affected

See Understand the Anti-DDoS dashboard.

Depending on what you see:

Situation What to do
A single address sends huge traffic (Top attackers) Block it
The attack comes from countries where you have no players (Attack sources) Enable country filtering
The attack targets a port you don’t use (Attacked ports) Close that port
txAdmin is slow or unreachable Restrict txAdmin to your IPs and check txAdmin protection
A legitimate player can’t connect anymore Check whether they are in the automatic bans

If clean traffic drops and the settings above don’t help, open a ticket with High or Critical priority, including:

  • the target IP
  • when the attack started
  • what you have already tried
  • a screenshot of the Monitoring tab